Privacy Policy

Our Commitment to Your Privacy

At Empath Employment Pathway – Occupational Health Services, we are committed to protecting the privacy, confidentiality, and security of all information we hold about users of our website, online portal, job applicants, employees, and individuals referred to or accessing our occupational health services.

This Privacy Notice explains what information we collect, how it is used, and how it is protected when you visit our website, use our online systems, apply for roles, or are referred to our services.

All personal data is collected, stored, and processed in full compliance with current UK data protection legislation, including the UK GDPR, and in line with the professional and ethical standards of the General Medical Council (GMC), Nursing and Midwifery Council (NMC), Health & Care Professions Council (HCPC), British Psychological Society (BPS), Chartered Society of Physiotherapy (CSP), and the Faculty of Occupational Medicine (FOM). Where services relate to Ireland, processing is also compliant with EU GDPR.

Data Controller

Empath Employment Pathway – Occupational Health Services acts as the Data Controller for all personal data processed in relation to the services it provides.

As Data Controller, we are responsible for determining how and why your personal data is processed and for ensuring that appropriate safeguards are in place.

Collection and Processing of Personal Data on Our Website

When you visit our website, our web server may automatically collect limited technical information for system security and performance purposes. This may include:

  • Your IP address or domain name
  • Date and time of access
  • Pages or files requested
  • HTTP response codes
  • Referring website
  • Data volume transferred

We may also use cookies to optimise website performance and user experience. Further details are available in our Cookies Policy.

We do not collect personal data such as your name, address, email address, or telephone number unless you voluntarily provide it, for example by completing a contact form, registering on our portal, or applying for a role.

If you contact us, your information will be used only to respond to your enquiry and will not be processed for any other purpose.

All data you provide is stored on secure servers. Where access to secure areas of the website is password-protected, you are responsible for keeping your login details confidential.

While we take all reasonable steps to protect your information, data transmission over the internet cannot be guaranteed to be completely secure. Any transmission is therefore at your own risk.

Use and Disclosure of Personal Data

We use personal data for:

  • Website administration and security
  • Managing enquiries and portal access
  • Delivering occupational health and wellbeing services

We do not share your personal data with third parties or government bodies without your consent, unless required by law.

All staff and associated professionals are bound by strict confidentiality obligations.

Use of Google Analytics

We use Google Analytics to understand website usage and improve performance. Google Analytics collects anonymised information only and does not store IP addresses or personal identifiers. Data is retained for a limited period and processed in accordance with GDPR requirements.

Data Security

We apply robust technical and organisational measures to protect personal data from:

  • Unauthorised access
  • Unlawful processing
  • Accidental loss, damage, or destruction

Our security controls are reviewed regularly and managed under our Information Security Management System.

Online Portal Users (Employers, Clients & Specialists)

When registering on our portal, we may collect personal data such as names, email addresses, and information relating to individuals being referred for assessment. This may include special category (health) data.

Such data is processed solely for occupational health purposes, including:

  • Assessing work capability and fitness
  • Medical and psychological assessment
  • Treatment and case management
  • Legitimate business and clinical interests

All data is handled confidentially and protected in line with legal and ethical standards.

Job Applicants

If you apply for a role via our website or upload your CV, your data will be used only for recruitment and employment-related purposes. By submitting your information, you consent to its processing in line with data protection law.

Individuals Referred to Our Services

Due to the nature of occupational health services, we process personal and special category health data. We have strict procedures and safeguards to ensure this information is protected.

We adhere to professional codes of conduct and are registered with the Information Commissioner’s Office (ICO). Where applicable, an EU Representative is appointed for Irish-based services.

Principles of Data Protection

We follow the core principles of data protection, including:

  • Processing data lawfully, fairly, and transparently
  • Collecting data only for specific occupational health purposes
  • Sharing information with employers or insurers only with consent, unless legally required
  • Ensuring data is accurate, relevant, and up to date
  • Retaining data only for as long as necessary
  • Protecting data against unauthorised access or misuse
  • Respecting individual rights under data protection law

Medical records are generally retained in line with statutory and professional retention periods. Data is not transferred outside the UK or EU without appropriate safeguards.

Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Withdraw consent (where applicable)
  • Request copies of your records (Subject Access Request)
  • Raise concerns or complaints

Requests must be made in writing for security reasons, and identity verification will be required.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

Changes to This Privacy Notice

We may update this Privacy Notice from time to time. Any changes will be published on this page.

Complaints and Further Information

If you have concerns about how your data is handled, please contact us via our Contact Us page.

You may also seek guidance from:

  • The Information Commissioner’s Office (ICO) in the UK
  • The Data Protection Commission (DPC) in Ireland

Cookies

We use cookies to monitor website usage and improve functionality. Cookies do not store personal information. You can control or disable cookies through your browser settings.

Accessibility

We aim to make our website accessible to all users and strive to comply with WCAG 2.1 Level AA standards. If you experience any accessibility issues, please contact us.

Disclaimer

Website content is provided for general information only and does not replace advice from your own medical professional.